In Product Onboarding
Overview
Enable customers to onboard directly through your existing product interface, maintaining brand consistency and user experience continuity.
Integration Options
You have two implementation approaches for integrating customer onboarding into your product:
- Redirect Onboarding
- Embedded Onboarding
API documentation
Comparison Guide
Use the table below to determine which approach best fits your requirements:
| Feature | Redirect Onboarding | Embedded Onboarding |
|---|---|---|
| Description | Customer completes onboarding on a PaySuite-hosted page outside your product | Customer completes onboarding within your product interface |
| Implementation effort | Minimal integration - redirect to hosted onboarding flow | Moderate effort - UI integration within your existing application |
| Customer experience | Customer temporarily leaves your product for onboarding process | Customer remains within your product throughout onboarding |
| Branding control | Limited customization of PaySuite-hosted onboarding pages | Full control over branding, styling, and user experience |
| Best suited for | Products without existing payment flows or those prioritizing speed to market | Products with integrated payment experiences requiring seamless user journeys |
| Development timeline | Faster implementation with minimal UI development required | Longer implementation due to custom UI integration requirements |
Choosing Your Approach
Redirect Onboarding is ideal when you need rapid deployment and can accommodate a brief redirect in your customer journey.
Embedded Onboarding is recommended when maintaining brand consistency and seamless user experience within your product is critical.
Consider your development resources, timeline requirements, and customer experience priorities when making your selection.