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Payment Management

Providing customers with comprehensive payment management capabilities is essential for delivering a complete payment experience. This includes functionality for viewing transaction history, managing payment methods, processing refunds, and handling payment disputes.

Implementation Options​

Choose from two implementation approaches based on your development resources, customization requirements, and time-to-market considerations.

Integration Approaches​

Pay Hub (No-Code Solution)

  • Pre-built payment management interface inside the Evo Platform
  • Complete functionality out-of-the-box with minimal setup required
  • Standardized user experience with Access Group branding
  • Fastest time to market with no development effort

GuestLine PMS

  • Full integration with your existing PMS product

Choosing Your Approach​

Recommendation

We strongly recommend implementing the Pay Hub for customer payment management. This approach ensures customers automatically receive new features and functionality as they are released, without requiring additional development or integration updates from your team.

Key Management Features​

Regardless of your chosen approach, ensure your payment management solution includes:

  • Transaction History: Comprehensive payment and refund tracking
  • Payment Methods: Secure storage and management of customer payment details
  • Dispute Handling: Tools for managing chargebacks and payment disputes
  • Reporting: Analytics and reporting capabilities for payment insights

Security Considerations​

All approaches maintain PCI DSS compliance through Adyen's secure infrastructure. However, custom integrations require additional security considerations for handling sensitive payment data and ensuring proper access controls.

Next Steps​

Explore the detailed implementation guides below to understand the specific requirements and capabilities of each approach.